Job Summary

A customer service platform provider is searching for a person to fill their position for a Telecommute Technical Product Manager.

Core Responsibilities Include:

• Collecting and analyzing tons of feedback from a variety of sources and identifying underlying user problems
• Pitching solutions to those user problems in close collaboration with designers and engineers
• Driving those solutions to production while keeping scope in check and validating progress

Required Skills:

• You’ve got an infectious energy when sharing customer stories
• Your north star is creating moments where customers hire your feature for their job
• You’re hungry to learn, and you love to ask “Why?”
• You’re an exceptionally organized and motivated person
• You are a proactive communicator
• You take ownership of problems even when the next steps and solutions aren't yet clear