Telecommute Technical SaaS Account Director

Job ID: Available for Members

Location: East, Central

Compensation: To Be Discussed

Staff Reviewed: Fri, Jun 14, 2019

Job Category: Account Management, Sales

Telecommute Level: Occasionally

Travel Requirements: Field Travel Required, Some Travel

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Additional Information: Benefits Available

Job Summary

A provider of healthcare customer relationship management software is seeking a Telecommute Technical SaaS Account Director.

Must be able to:

  • Closely manage and nurture accounts to identify and eliminate risk of attrition
  • Identify and execute cross-sell/up-sell opportunities of product and services
  • Lead and manage the renewal process

Qualifications for this position include:

  • Travel up to 50%
  • Bachelor’s degree with 3+ years of account management experience
  • Experience with upselling, cross-selling, and/or renewals, with customer-retention as your KPI
  • Demonstrated knowledge of healthcare industry
  • Impeccable work ethic, self-motivated, entrepreneurial spirit, start-up experience
  • Understanding business value of metrics and using excel to communicate