Job Summary
An information technology company is searching for a person to fill their position for a Telecommute Technical Services Engineer.
Core Responsibilities Include:
- Maintaining biometric solutions for Ohio law-enforcement customers
- Maintaining internal SLAs in handling multiple customer issues
- Identifying and resolving issues
Must meet the following requirements for consideration:
- Ability to travel up to 25% to customer site with short notice
- Bachelor’s Degree in CIS/CS or a related field
- 5-8 years IT work experience in customer-facing role
- You must be fluent in English
- Must have intermediate level experience in Windows/Linux administration
- Other requirements as outlined in the job description