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Telecommute Technical Support Agent in Richfield

Job is Expired
Location: Minnesota
Compensation: To Be Discussed
Staff Reviewed: Tue, Apr 09, 2019
Job Category: Customer Service, Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A consumer electronics company needs applicants for an opening for a Telecommute Technical Support Agent in Richfield.

Must be able to:

  • Provide over the phone and online technical assistance
  • Escalate clients as needed to next tier Recon Agent
  • Identify and process sale of services solutions

Qualifications Include:

  • Ability to work remotely and travel if required
  • 6 months of experience troubleshooting Consumer Electronics
  • 1 year of Client/Customer Service Experience
  • Ability to schedule clients for service within multiple services channels
  • Ability to create work orders

COMPLETE JOB DESCRIPTION

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