Job Summary

A staffing agency needs applicants for an opening for a Telecommute Technical Support Analyst in Phoenix.

Candidates will be responsible for the following:

• Providing industry leading professional technical support to our external and internal customers
• Providing a first level of diagnostic support to our customers via phone, email, chat, remote assistance
• Establishing product performance and testing baselines as you put hardware and software through its paces

Position Requirements Include:

• Technical, detail orientated, responsible, organized, self-motivated, and a fast learner
• Have the ability to work as a team or on their own with/without supervision
• Provide courteous and professional phone support with customer service skills
• Excellent written and verbal communication skills
• Ability to handle multiple tasks simultaneously and thrive in a fast-paced work environment
• Microsoft Office experience