Job Summary
A nonprofit company is filling a position for a Telecommute Technical Support and Documentation Specialist.
Individual must be able to fulfill the following responsibilities:
- Staff the support desk and help with users’ questions and needs
- Coordinate support responses with other areas of the organization
- Identify common support questions and issues and create canned responses
Skills and Requirements Include:
- Exceptional writing and communication skills
- Passionate about helping others
- Creative, flexible, open-minded, and a quick learner