Telecommute Technical Support and Documentation Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Sep 10, 2018

Job Summary

A nonprofit has an open position for a Telecommute Technical Support and Documentation Specialist.

Must be able to:

  • Staff the support desk and help with users’ questions and needs
  • Coordinate support responses with other areas of the organization,
  • Identify common support questions and issues and create canned responses and/or documentation to provide faster and better support to users

Qualifications for this position include:

  • Exceptional writing and communication skills
  • Passionate about helping others
  • Creative, flexible, open-minded, quick learner
  • Enthusiastic, proactive, self-driven
  • Excited to work in a highly collaborative, global and diverse team environment

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