Telecommute Technical Support Engineer

Job ID: Available for Members

Location: Central Time

Compensation: To Be Discussed

Staff Reviewed: Fri, Jan 17, 2020

Job Category: Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An information technology company needs applicants for an opening for a Telecommute Technical Support Engineer.

Individual must be able to fulfill the following responsibilities:

  • Provide remote 2nd level phone support to onsite field technicians supporting retail stores
  • Assist remotely with service calls for incident specific activities

Qualifications Include:

  • High school diploma or GED required
  • Background investigation and drug screen
  • Advanced knowledge of retail store technical support
  • Ability to troubleshoot and repair software and hardware issues
  • Ability to resolve complex problems as directed
  • Strong oral, written, and interpersonal communication skills