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Telecommute Technical Support Engineer in San Francisco

Job is Expired
Location: California
Compensation: To Be Discussed
Staff Reviewed: Thu, Nov 07, 2019
Job Category: Customer Service, Information Technology
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

A cloud communications platform as a service company has a current position open for a Telecommute Technical Support Engineer in San Francisco.

Individual must be able to fulfill the following responsibilities:

  • Assist customers with console interface
  • Understand different use cases
  • Multi-task between several different customer conversations

Applicants must meet the following qualifications:

  • Bachelor’s degree or equivalent work experience
  • 2+ years’ experience in a client-facing technical role
  • A firm understanding of the technology stacks common to the Web ecosystem
  • A functional knowledge of general purpose programming languages
  • Strong problem-solving and technical troubleshooting skills
  • Conversational, patient and empathetic, with a positive attitude and great ethics

COMPLETE JOB DESCRIPTION

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