Job Summary
A software company needs applicants for an opening for a Telecommute Technical Support Product Manager.
Candidates will be responsible for the following:
- Assessing educational requirements and content for new products, technologies, and services
- Providing content for support offerings in close collaboration with strategic product teams and support delivery teams
- Analyzing and creating business cases and requirements for product support offerings
Must meet the following requirements for consideration:
- Outstanding communication and relationship-building skills
- Understanding of enterprise-level server and application environments
- 5 years of experience in software product management, technical support management, or technical management
- Bachelor's degree in computer science, engineering, or business
- Professional experience within the enterprise software industry
- Knowledge of the software development life cycle and engineering processes