Job Summary
An information technology services company needs applicants for an opening for a Telecommute Technical Support Representative.
Core Responsibilities Include:
- Performing care and nurturing of customer relationships post implementation
- Acting as the primary point of contact for any support requests
- Providing level one troubleshooting
Must meet the following requirements for consideration:
- Travel of up to 5% may be required for company meetings and professional development
- Minimum 5 years of onsite/phone customer support
- Technical customer support experience within banking or mobile/digital environments
