Telecommute Technical Support Representative

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Aug 30, 2019

This job expires in 7 days

Job Category: Customer Service, Information Technology

Telecommute Level: Majority

Travel Requirements: Field Travel Required, Some Travel

Employer Type: Employer

Career Level: Experienced

Job Summary

An information technology services company needs applicants for an opening for a Telecommute Technical Support Representative.

Core Responsibilities Include:

  • Performing care and nurturing of customer relationships post implementation
  • Acting as the primary point of contact for any support requests
  • Providing level one troubleshooting

Must meet the following requirements for consideration:

  • Travel of up to 5% may be required for company meetings and professional development
  • Minimum 5 years of onsite/phone customer support
  • Technical customer support experience within banking or mobile/digital environments