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Telecommute Technical Support Representative

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Jun 04, 2020
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A SaaS eCommerce company is searching for a person to fill their position for a Telecommute Technical Support Representative.

Core Responsibilities of this position include:

  • Providing outstanding phone, email, and chat based technical support
  • Providing extraordinary support to our ever-growing customer base
  • Developing solutions and utilizing standard operating procedures

Required Skills:

  • Experience in a customer-facing, service-oriented role
  • Exceptional ability to utilize self service resources
  • Strong aptitude toward various web, e-commerce, and hosting technologies
  • Willingness to help and seek help from peers
  • Be flexible to shift work and occasional overtime in a 24x7, 365 environment

COMPLETE JOB DESCRIPTION

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