Telecommute Technical Support Representative in Helena

Job ID: Available for Members

Location: Montana

Compensation: Hourly

Staff Reviewed: Mon, Jan 14, 2019

This job expires in 25 days

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Day Shift, Evening Shift

Employer Type: Staffing Agency

Career Level: Experienced

Job Summary

A staffing agency is seeking a Telecommute Technical Support Representative in Helena.


Core Responsibilities of this position include:

  • Interacting with customers in response to inquiries
  • Gathering customer/product information and determine the issue
  • Diagnosing and resolving technical issues

Position Requirements Include:

  • Minimum 6 months call center experience required
  • Must have phone and internet services and quiet work environment
  • High School Diploma
  • Experience with mobile devices
  • Ability to multitask between customer calls and logging of case notes
  • Must have proper phone etiquette