Job Summary
A staffing agency is seeking a Telecommute Technical Support Representative in Marysville.
Core Responsibilities of this position include:
- Interacting with customers in response to inquiries
- Gathering customer/product information and determine the issue
- Diagnosing and resolving technical issues
Position Requirements Include:
- Minimum 6 months call center experience required
- Must have phone and internet services and quiet work environment
- High School Diploma
- Experience with mobile devices
- Ability to multitask between customer calls and logging of case notes
- Must have proper phone etiquette
