Job Summary

A staffing agency is in need of a Telecommute Technical Support Representative in West Valley City.

Must be able to:

• Interact with customers in response to inquiries, concerns, and requests
• Gather customer/product information
• Determine the issue by analyzing the symptoms

Required Skills:

• Proper phone etiquette
• Ability to speak and type clearly and accurately
• Ability to multitask between customer calls and logging of case notes
• Maintain stable performance under pressure or opposition
• Skilled at responding to multiple chat conversations simultaneously
• Experience with mobile devices