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Telecommute Technical Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Nov 13, 2020
Job Category: Customer Service, Information Technology
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

A web hosting company has a current position open for a Telecommute Technical Support Specialist.

Must be able to:

  • Solve customers technology issues and communicate with them via a ticketing system
  • Install, configure, maintain, and solve errors for content management systems
  • Troubleshoot why a website is slow or not loading

Required Skills:

  • Must have experience working in the web hosting industry
  • Intimate knowledge of cPanel, how it works and how to fix errors with it
  • Excellent SSH and command-line skills
  • Ability to interpret email and weblogs
  • Knowledge of DNS

COMPLETE JOB DESCRIPTION

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