Job Summary
An e-learning company is seeking a Telecommute Technical Support Specialist.
Core Responsibilities Include:
- Interacting with our customers via email and on the phone
- Troubleshooting and resolving customer issues with care and respect
- Consistently delivering personalized service while meeting quality goals
Must meet the following requirements for consideration:
- BA/BS or 2+ years of experience in a customer service focused environment
- Ability to think quickly on your feet
- Skilled with Google Docs and other collaboration tools
- Ability to operate with urgency