Telecommute Technical Support Specialist

Location: New York

Compensation: To Be Discussed

Staff Reviewed: Wed, Feb 17, 2021

This job expires in: 15 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

An e-learning company is seeking a Telecommute Technical Support Specialist.

Core Responsibilities Include:

Interacting with our customers via email and on the phone
Troubleshooting and resolving customer issues with care and respect
Consistently delivering personalized service while meeting quality goals

Must meet the following requirements for consideration:

BA/BS or 2+ years of experience in a customer service focused environment
Ability to think quickly on your feet
Skilled with Google Docs and other collaboration tools
Ability to operate with urgency

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