Telecommute Technology Customer Success Associate

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Oct 04, 2021

This job expires in: 8 days

Job Category: Account Management

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A logistics technology company has a current position open for a Telecommute Technology Customer Success Associate.

Candidates will be responsible for the following:

  • Working with customers to solve challenges and expand throughout your assigned region
  • Sharing our services through virtual demonstrations of the online platform and highlighting key services relevant to the customer
  • Serving as an expert in the features and functionalities of the online platform

Qualifications Include:

  • Outstanding Communicator: We require individuals to have highly developed verbal and written communication
  • Team Player: We need a collaborative team player to test, provide feedback, and help launch new features of our online platform
  • Customer-Oriented: A successful Customer Success Associate has outstanding customer relationship capabilities, interpersonal, and communication skills
  • Organized Multi-Tasker: A successful Customer Success Associate will be able to successfully prioritize, reprioritize, and complete daily tasks, in addition to reacting to any urgent issues that may arise
  • Focused & Results-Driven: The individual must have a proven record of driving results with an inner drive to succeed
  • Eager to Learn: As a start-up, we value team players that have an entrepreneurial spirit with a desire to learn and push the company forward

COMPLETE JOB DESCRIPTION

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