Telecommute Technology Customer Support Manager

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Jan 28, 2019

This job expires in 12 days

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employer Type: Employer

Career Level: Experienced

Job Summary

A software company is filling a position for a Telecommute Technology Customer Support Manager.

Candidates will be responsible for the following:

  • Setting a clear vision and implementing strategies that focus towards customer satisfaction
  • Identifying trends in issues reported by customers
  • Directing the support strategy towards greater independence and self-sufficiency of customers

Applicants must meet the following qualifications:

  • Experienced in improving and developing the knowledge and skills of others
  • Strong team player as well as a proactive individual contributor
  • Impeccable grammar and attention to detail