Job Summary
A software company is filling a position for a Telecommute Technology Customer Support Manager.
Candidates will be responsible for the following:
- Setting a clear vision and implementing strategies that focus towards customer satisfaction
- Identifying trends in issues reported by customers
- Directing the support strategy towards greater independence and self-sufficiency of customers
Applicants must meet the following qualifications:
- Experienced in improving and developing the knowledge and skills of others
- Strong team player as well as a proactive individual contributor
- Impeccable grammar and attention to detail