Job Summary
A computer, electronics, and mobile device company needs applicants for an opening for a Telecommute Technology Support College Program Advisor .
Candidates will be responsible for the following:
- Providing world class customer service, troubleshooting, and technical support
- Listening to customers and using technical knowledge, creativity, and passion to meet their needs
- Being the friendly voice of Apple,
Position Requirements Include:
- Real passion for customer service and ownership of the customer experience
- Potential for tailoring communication and style to differing audiences
- Able to self-manage and work independently in a fast-paced, constantly changing environment
- Teamwork mentality with aptitude for sharing expertise and appreciating feedback
- Effective time management including ability to multi-task, organize and prioritize
- iOS, Smartphone, Tablet, PC or Mac experience
