Job Summary

A healthcare company needs applicants for an opening for a Telecommute Telemedicine Patient Coordinator.

Core Responsibilities of this position include:

• Documenting customer feedback, identify recurring issues, and contribute to the improvement of workflows
• Acting as an advocate for the patients, understanding and fighting for their needs within the organization
• Escalating issues to higher-level support when necessary to ensure timely resolution

Qualifications Include:

• Previous experience in a patient support role
• Excellent communication skills, both verbal and written
• Strong problem-solving and troubleshooting abilities
• Exceptional organizational skills and the ability to multitask effectively in a fast-paced environment
• Familiarity with medical terminology, appointment scheduling, and billing processes
• Commitment to maintaining patient privacy and data protection regulations, such as HIPAA