Job Summary

An IT services company is in need of a Telecommute Telephone Customer Support Team Leader.

Must be able to:

• Perform administrative work (schedules, reports, analytics)
• Communicate with client
• Provide training and coaching

Must meet the following requirements for consideration:

• Strong observational, analytical, and detail oriented skills
• Skills in customer relations, business, and self-managemen
• Strong problem solving and leadership
• Excellent organization and decision making skills