Job Summary

An infrastructure solution company is seeking a Telecommute Terraform Provider Support Engineer.

Candidates will be responsible for the following:

• Solving incoming support requests via Zendesk within SLA
• Documenting and recording all activity and communication with customers
• Reproducing and debugging customer issues by using or building existing tooling

Qualifications Include:

• Ride along on 1-2 live customer install calls
• 2-3 years Support Engineering, Software Engineering, or System Administration experience
• Experience with Terraform or Terraform Enterprise is a huge plus
• At least 2 years in a customer facing role
• Familiarity with Ruby on Rails, Ember.js, Bash, or Go
• All other technical requirements necessary for this position