Telecommute Test Preparation Support Specialist

Job ID: Available for Members

Location: Nationwide

Compensation: Hourly

Staff Reviewed: Fri, Mar 15, 2019

This job expires in 25 days

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Flexible, Part Time

Employer Type: Employer

Job Summary

A provider of online test preparation services is seeking a Telecommute Test Preparation Support Specialist.

Candidates will be responsible for the following:

  • Answering students’ questions through Zendesk and Intercom
  • Chatting to students with any inquiries over the phone
  • Troubleshooting student issues

Qualifications for this position include:

  • Outstanding writing skills with an emphasis on an empathetic, friendly style
  • Comfortable learning new tech tools
  • Passionate about education
  • Ability to work 15-20+ hours per week