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Telecommute Tier 1 Support Customer Advocate

Job is Expired
Location: California, Hawaii, Oregon, Washington
Compensation: To Be Discussed
Staff Reviewed: Mon, Apr 30, 2018
Job Category: Customer Service, Information Technology
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

A technology company has a current position open for a Telecommute Tier 1 Support Customer Advocate.

Individual must be able to fulfill the following responsibilities:

  • Prioritize and respond to customer support inquiries
  • Develop, author, and maintain product & process documentation
  • Share industry best practices on web/mobile design tools with clients

Must meet the following requirements for consideration:

  • You have worked as or with designers or other creative professionals and understand their needs
  • You have related customer support or account management experience
  • You love to teach, and in order to do that well, you're also eager to learn as much as you can
  • You have provided thoughtful technical and product support to those of varying technical fluencies

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