Telecommute Time and Attendance Workforce Management Analyst

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Nov 12, 2018

Job Summary

A healthcare patient platform is filling a position for a Telecommute Time and Attendance Workforce Management Analyst.

Individual must be able to fulfill the following responsibilities:

  • Plan, communicate, process, review with senior leadership, and publish the results of annual PTO and periodic schedule bids
  • Listen to and log incoming call outs and communicate those call outs and impacts to the appropriate stakeholders
  • Produce and distribute daily attendance reports including approved and unscheduled time off

Skills and Requirements Include:

  • High School Diploma or the equivalent plus 3 years of previous multi-site contact center management experience
  • Advanced Excel proficiency coupled with basic SQL, SharePoint, and WFM101 are required
  • Candidate must have strong communication, organizational, and interpersonal skills

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