Job Summary
A full-service freight transportation company needs applicants for an opening for a Telecommute Transportation Customer Care Representative in Richmond.
Must be able to:
- Provide best in class customer service
- Recognizes opportunities to up sell to accounts
- Meet Quality Assurance requirements
Applicants must meet the following qualifications:
- High School Diploma or any combination of education and experience
- Must be able to work in a high volume environment
- Confident, friendly, professional, with a strong work ethic
- Ability to listen attentively to customer needs and concerns; demonstrate empathy
- Quiet work location, during all shifts
- Ability to meet employer's technical requirements
