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Telecommute Travel Client Support Analyst I

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Dec 26, 2019
Job Category: Customer Service, Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A developer of travel and expense management software is searching for a person to fill their position for a Telecommute Travel Client Support Analyst I.

Must be able to:

  • Receive client inquiries primarily via a CRM tool
  • Provide consultative guidance to customers
  • Logically diagnose and resolve basic to intermediate issues

Position Requirements Include:

  • Associates degree in a technical field or equivalent experience
  • One or more years of troubleshooting software/hardware issues
  • One or more years in a role interfacing with customers
  • Travel industry knowledge
  • Working knowledge of a minimum of one of the major Reservation Systems
  • Recent experience with administering an online booking tool

COMPLETE JOB DESCRIPTION

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