Job Summary
A technical applications company needs applicants for an opening for a Telecommute Travel Insurance Customer Service Manager in Los Angeles.
Core Responsibilities of this position include:
- Leading and coaching a team of 15-20 team members
- Helping guests have a great experience
- Advocating for the customers at every step
Applicants must meet the following qualifications:
- Post-secondary degree or equivalent
- Demonstrable experience working in a customer service operational leadership role
- At least two years of experience leading front-line teams
- Previous experience managing a remote team is crucial
- Material experience responding quickly and efficiently to organizational changes
