Job Summary

A privately-held global travel planning company needs applicants for an opening for a Telecommute Travel Planning Customer Care Specialist.

Candidates will be responsible for the following:

• Ensuring all opportunities are explored to promote a mutually beneficial cost avoidance approach
• Working closely with the Customer Care Lead to drive data quality and consistency
• Collaborating/escalating where required with/to relevant stakeholders

Qualifications Include:

• High School diploma
• 5+ years travel counselor or relevant customer service experience
• Understanding of booking processes and tools
• Excellent travel industry knowledge
• Excellent verbal and written communication skills
• Strong organization/time management skills and good attention to detail