Job Summary
A travel company is seeking a Telecommute Traveler Support Specialist.
Candidates will be responsible for the following:
- Sell complex international airfare and travel insurance via traditional and online channels
- Use Amadeus GDS and our own custom-built mid and back-office solution to organize our work
- Help provide that great support, specifically by adding a customer-facing person to our team working European daytime hours
Must meet the following requirements for consideration:
- Proficient with Amadeus GDS or others (Sabre, Worldspan / Travelport, Galileo, Apollo)
- Able to quote itinerary changes for customers, assist with airline schedule changes and customer emergencies
- Experienced communicating with customers via email, phone, and chat
- Excellent written and spoken English
- Must enjoy working with customers and creative problem-solving