Job Summary
A social networking community is searching for a person to fill their position for a Telecommute Trust and Safety Director.
Core Responsibilities of this position include:
- Build escalation procedures that enable the company's team to report inappropriate content safely, swiftly, and securely
- Manage and lead a team of content moderators who enforce community guidelines across the platform
- Implement best practices that address digital abuse, risks, trust, and safety
Applicants must meet the following qualifications:
- Experience managing content moderators who are reviewing content that may be inappropriate for users
- 5-7 years of experience developing and leading a trust & safety team at a social media company or user-generated content platform
- Strong problem solving ability
- Aptitude for critically analyzing data, legal requirements, and product limitations
- Experience with de-escalation procedures and crisis management
