Telecommute Unemployment Inbound Customer Service Representative

Job ID: Available for Members

Location: Florida, Georgia, North Carolina, South Carolina, Tennessee

Compensation: Hourly

Staff Reviewed: Thu, May 14, 2020

This job expires in 12 days

Job Category: Customer Service

Telecommute Level: Majority

Travel Requirements: Possible Travel

Employment Status: Independent Contractor

Employer Type: Employer

Career Level: Experienced

Job Summary

A workforce management solutions company needs applicants for an opening for a Telecommute Unemployment Inbound Customer Service Representative.

Individual must be able to fulfill the following responsibilities:

  • Interact with customers provide support and information on services
  • Field customer questions and complaints
  • Ensure that appropriate actions are taken to resolve customer problems and concerns

Skills and Requirements Include:

  • Must have High school diploma or GED
  • Must have Minimum 2 years of call center experience
  • Experience handling high volume inbound calls
  • Be able to remain calm under high pressure situations
  • Operate on their own PC or Laptop, and an active broadband connection
  • Proficient computer skills with the ability to learn new software