Job Summary

A web development company needs applicants for an opening for a Telecommute User Support Superhero.

Core Responsibilities Include:

• Identifying, reproducing, and documenting bugs for our engineering teams
• Contributing to the ongoing learning and success of your team
• Watching incoming requests and spotting trends in customer issues

Must meet the following requirements for consideration:

• Must have a love of excellent written communication
• Must love helping people do and achieve things they never thought they could
• Must have prior experience in a similar role
• Must understand the web and how it works
• Must be fluent in English, and are a strong, confident, and clear writer