Job Summary
A company offering services to seniors needs applicants for an opening for a Telecommute Visit Success Specialist.
Core Responsibilities Include:
- Engaging strong Customer Service Skills with ability to resolve customer issues in real time
- Being tech-savvy with experience working in multiple computer systems simultaneously
- Balancing call volume and handle time while providing high quality service during all types of communication
Must meet the following requirements for consideration:
- High school diploma or general education degree (GED)
- Customer-centric mentality with 2-3 years of experience in a medium to high-volume call center
- Customer Service experience 3+years
- Experience with remote work 2-3 years
- Fluent in English; Spanish or Creole speaker a plus
- Can work productively in a fast paced environment
