Job Summary
A healthcare company has an open position for a Telecommute Voice Analytics Program Analyst.
Individual must be able to fulfill the following responsibilities:
- Collect and interpret data from various internal and external sources
- Coordinate with IT and vendors regarding technical support of the application
- Coordinate with and train the program listeners
Applicants must meet the following qualifications:
- 3+ years of experience with conducting analyses
- 3+ years of experience with leading / coaching others
- 2 years of experience analyzing raw data
- 3 years of experience analyzing raw data
- Intermediate in MS Word and PowerPoint
- Advanced in MS Excel