Job Summary
A healthcare company is searching for a person to fill their position for a Telecommute Voice Data Network Consultant.
Must be able to:
- Manage a large scale call center solution
- Script and automate solutions to enhance monitoring and general management
- Take lead on various technical projects
Applicants must meet the following qualifications:
- 5+ years experience with Call Center ACD/PBX technology
- 5+ years experience with SIP call delivery and associated technologies such as SBC, SIP Proxies
- 2+ years experience with Networking concepts such as IP, DHCP, QoS, LAN/WAN, packet captures
- 2+ years experience with call center and network monitoring tools such as OCOM, DynaTrace, SNMP and HP OpenView
- 2+ years experience with Server administration with an emphasis on Linux/RedHat
- 2+ years experience with Server side scripting experience