Telecommute Water Sport Customer Support Associate in Addison

Job Summary

A retail fishing supply company is searching for a person to fill their position for a Telecommute Water Sport Customer Support Associate in Addison.

Core Responsibilities Include:

• Responding to and resolving customer support inquiries
• Analyzing customer inquiries for identifiable patterns
• Suggesting products to enhance customers experience

Required Skills:

• 1-2 years customer service experience
• Proficiency in the use of Microsoft Office, especially Excel and Word
• Data-driven mindset and analytical skills to dive into details
• Excellent organizational skills with attention to detail in managing multiple priorities
• Excellent listening, verbal and written communication skills
• Passion for customer experience improvement