Job is Expired
Location: Arizona, Connecticut, Florida, Georgia, Indiana, Maine, Maryland, Massachusetts, Minnesota, Mississippi, Missouri, Nevada, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Utah, Wisconsin
Compensation: Hourly
Staff Reviewed: Thu, Jun 11, 2020
Job Summary
A healthcare and fitness company needs applicants for an opening for a Telecommute Weekend Coverage Software Membership Services Representative .
Must be able to:
- Troubleshoot and resolve member issues
- Provide onboarding product demos via phone and video to new members
- Provide clear documentation of all cases
Must meet the following requirements for consideration:
- Proven track record of analyzing information, troubleshooting problems, and resolving or escalating issues
- Strong problem solving skills and the ability to diagnose and solve problems
- Ability to remain calm, professional, and communicative while troubleshooting member concerns
- Ability to exceed performance expectations in regards to member satisfaction, issue resolution, etc
- Ability to follow company guidelines while thinking quickly to offer solutions
- Ability to maintain required internet speeds of at least 25 Mbps (download) and 5 (upload)
