Telecommute Windows Engineer

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Dec 12, 2019

This job expires in 29 days

Job Category: Information Technology, Non-profit

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A non-profit organization needs applicants for an opening for a Telecommute Windows Engineer.

Core Responsibilities Include:

  • Utilizing remote management and monitoring system to effectively monitor, maintaining and managing client systems
  • Logging all customer questions and problems and tracking the issues through to resolution
  • Ensuring problem resolution by initiating and tracking problem assignments to Support Line resources

Qualifications Include:

  • Bachelor’s degree in Computer Science, Information Technology, Business Technology, related field of study, or equivalent
  • Six or more years’ experience in local and wide area networking technologies
  • Experience providingcustomer support over the telephoneand/or remotely
  • A minimum of three years’ technical experience managing and maintaining Windows 7 and/or Windows 10
  • Demonstrated skill in troubleshooting and resolving complex problems with Windows 7 and/or Windows 10
  • All other requirements necessary for this position