Telecommute Workday Applications Support Manager

Job ID: Available for Members

Location: Texas

Compensation: To Be Discussed

Staff Reviewed: Wed, Aug 26, 2020

This job expires in 4 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A provider of enterprise cloud applications is seeking a Telecommute Workday Applications Support Manager.

Must be able to:

  • Manage a Workday Applications Support team, specializing in Benefits product
  • Retain the best software support people now and plan for future business needs
  • Assign incoming cases to team, ensuring the resources assigned have the correct skill set

Applicants must meet the following qualifications:

  • Bachelor's Degree
  • 5+ years managing a department in a software company
  • 8+ years in a customer services role (consulting, services, support, account management)
  • 5+ years with HCM, Talent, Payroll, Benefits, Absence or Compensation applications
  • Proven ability to collaborate and build strong relationships with customers
  • Ability to generate a sense of urgency and rally appropriate resources