Job Summary

A management consulting firm is seeking a Telecommute Workflow Management Engagement Specialist.

Core Responsibilities Include:

• Providing professional and timely follow up to all client and individual inquiries
• Meeting and/or exceeding established engagement KPI metrics
• Managing individual expectations by clearly communicating next steps and timing

Applicants must meet the following qualifications:

• High school graduate or equivalent
• Prior customer service/sales experience
• Excels working in a fast-paced environment with evolving business needs
• Professional and articulate voice