Job Summary
An information technology company has an open position for a Telecommute Workforce Management Systems Engineer in Falls Church.
Must be able to:
- Ensure mission-support IT services meet the customer’s business needs
- Work with the customer to develop and set expectations for service delivery requests
- Interpret IT operations, service delivery, strategies, and problems
Must meet the following requirements for consideration:
- Work onsite at the client location as requested
- Bachelor’s Degree in Computer Science or a related technical discipline
- 3–5 years of related project or program management experience
- Certification Required: PMP or PgMP or DAWIA P/PM Level 3 or FAC P/PM Level III
- Experience with collecting customer feedback
- Experience with User Experience (UX) or Customer Experience (CX) design
