Telecommuting Account Manager

Job ID: Available for Members

Location: Minnesota, Nebraska, North Dakota, South Dakota

Compensation: To Be Discussed

Posted: Monday, April 16, 2018

Job Category: Account Management

Telecommute Level: Frequently

Travel Requirements: Field Travel Required, Some Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

An education company is seeking a Telecommuting Account Manager.

Must be able to:

  • Track and document all decisions, follow ups and risks, managing risks to closure or through escalation
  • Provide solution oriented subject matter expertise
  • Confirm scope, business requirements and expected outcomes relative to the population

Applicants must meet the following qualifications:

  • Must be able to travel up to 35% of the time
  • Bachelor's Degree or higher
  • 3-5 years of management experience in a business operations role with focus on business analysis/ requirements gathering
  • 3-5 years experience directly managing customers (in a customer facing role) and serving as a customer liason with internal teams
  • Experience with implementing and supporting MyLabsPlus with customers
  • Strong critical thinking skills that connect decisions to outcomes, surface scalable process solutions, including workarounds and contingency plans