Telecommuting Accounting Customer Success Specialist in Boston

Job ID: Available for Members

Location: Massachusetts

Compensation: Salary

Staff Reviewed: Wed, Apr 11, 2018

Job Category: Customer Service, Financial

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Flexible, Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A tax company is in need of a Telecommuting Accounting Customer Success Specialist in Boston.

Core Responsibilities Include:

  • Provide answers to questions about company's products and services via email and sometimes phone
  • Answer sales tax consulting questions
  • Track all customer requests and trending product issues

Qualifications for this position include:

  • Are a pro at communicating
  • Excel at writing
  • Are accountable
  • Highly-skilled in written and verbal communications, with both our team and our customers
  • Someone with prior experience or interest in eCommerce or SaaS support
  • Able to approach success from the customer's point of view