Telecommuting Automobile Rental Customer Service Representative in Duluth

Job ID: Available for Members

Location: Minnesota

Compensation: Hourly

Posted: Monday, May 07, 2018

Job Category: Customer Service

Telecommute Level: Majority

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An automobile rental company is seeking a Telecommuting Automobile Rental Customer Service Representative in Duluth.

Candidates will be responsible for the following:

  • Handle incoming calls, efficiently resolving a variety of customer service inquiries
  • Locate and interpret complex information from a number of databases
  • Provide timely and accurate information reflecting a customer-oriented image for the company

Required Skills:

  • Ability to complete I-9 work authorization paperwork in person
  • Minimum 2 years of customer service experience focused on resolving customer concerns and handling difficult conversations
  • Experience in a performance-based or metric-driven environment
  • Work-related experience working on a personal computer (PC), navigating through multiple computer systems and screens
  • Permanent residence with a defined working space that is clean and quiet
  • All technical qualifications listed in the job description