Job Summary
An automotive company needs applicants for an opening for a Telecommuting Automotive Sales Operations Manager.
Candidates will be responsible for the following:
- Driving Dealer performance & profitability so that New Vehicle, CPO, PIA & Customer Satisfaction targets are realized
- Providing recommendations for staffing, personnel planning & recruiting within the dealership's new & used Sales department
- Monitoring Customer Satisfaction metrics to ensure Dealers are providing levels of customer satisfaction
Qualifications for this position include:
- Coordinate Area level auto shows & promotional events
- Bachelor's Degree in Business or Marketing
- 7-10 years of experience with automotive retail and/or wholesale activities with emphasis in After Sales environment
- Extensive knowledge of dealership service operations
- Demonstrated viable FOM and/or Dealer After-Sales Management experience
- Influencing and negotiation skills