Telecommuting Bilingual Greek and English Customer Experience Representative in Denver

Job ID: Available for Members

Location: Colorado

Compensation: To Be Discussed

Posted: Friday, March 09, 2018

Job Category: Customer Service

Telecommute Level: Majority

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Day Shift, Evening Shift, Flexible, Full Time

Employer Type: Employer

Job Summary

A media and telecommunications company has an open position for a Telecommuting Bilingual Greek and English Customer Experience Representative in Denver.

Individual must be able to fulfill the following responsibilities:

  • Accepting payments by a variety of methods, explaining charges and credits on the customer's bill
  • Using a consultative approach to educate and offering existing customers additional programming
  • Supporting Tier 1 technical support and customer service phone support for external customers

Skills and Requirements Include:

  • Initial new hire training will be conducted on-site and last 13-15 weeks, a minimum of one on-site workday per quarter will be required with additional days scheduled
  • Bilingual in English and Greek
  • High School diploma, GED, or equivalent experience
  • Proficiently utilize Windows OS (XP, 7, 8, 10) and internet search engines
  • Strong organizational, time management, and problem-solving skills
  • Excellent written and oral communication skills