Telecommuting Bilingual Spanish and English Patient Communication Specialist and Scheduler

Job ID: Available for Members

Location: Alabama, Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, U.S. Virgin Islands, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming

Compensation: To Be Discussed

Staff Reviewed: Thu, May 24, 2018

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A healthcare call center company has an open position for a Telecommuting Bilingual Spanish and English Patient Communication Specialist and Scheduler.

Individual must be able to fulfill the following responsibilities:

  • Focus solely on working with patients to obtain complete and accurate information
  • Ensure that each patient receives the time and care they need
  • Schedule appointments, verify insurance, complete pre-certifications, make referrals in addition to other job related duties

Skills and Requirements Include:

  • Excellent communication skills, customer service skills and phone etiquette, able to communicate effectively on the telephone
  • Minimum 2 years recent experience in medical-oriented scheduling environment
  • Bilingual in any of the following languages: Spanish
  • Adept at handling large call volumes, preferably with use of VOIP call systems
  • Experience with basic insurance guidelines
  • Proficient capability with pre-registration and insurance verification