Job Summary
A provider of client support services needs applicants for an opening for a Telecommuting Call Center Customer Service Agent.
Core Responsibilities Include:
- Managing incoming calls regarding customers' inquiries
- Being able to identify and assess customers' needs to achieve satisfaction
- Greeting customers warmly and ascertain problem or reason for calling
Skills and Requirements Include:
- 1 year of call center experience
- 2 years of customer service experience
- Performance based metrics driven
- Computer proficiency with applications
- Troubleshooting as needed
- A strong desire to continue growing and succeeding as a Customer Service Agent
